Privacy Policy
This Privacy Policy explains how Vaughn Labs ("Vaughn Labs," "we," "us," or "our") collects, uses, and shares information in connection with the Unfollower browser extension and website (the "Service"). Unfollower is operated from the United States and intended for users in the United States. By using the Service, you agree to this Policy.
1. Information We Collect
We collect only what we need to sell, deliver, and support the Service:
- Contact information — your name and email address, which you provide when you request access, opt in, or purchase.
- Payment information — when you buy, our payment processor (Stripe) collects and processes your payment card details and billing information. We do not receive or store your full card number. We receive limited transaction data such as your email, name, amount, and payment status.
- Account and licensing information — information needed to create and manage your Unfollower account and license, such as your name, email, and (if provided) phone number.
- Usage and device information — basic analytics about how you interact with our website (such as pages viewed and general device/browser information) collected through cookies and similar technologies.
- Extension activity stored on your device — the extension stores operational data locally in your browser (for example, your whitelist and run history) using your browser's storage. This data stays on your device unless you are signed in and it is synced to provide the Service.
We do not collect the content of your messages, your contacts' private data, or your third-party account passwords. Unfollower acts on your following/followers lists locally in your browser based on the actions you initiate.
2. How We Use Information
- To provide, operate, and deliver the Service and your license;
- To process payments and prevent fraud;
- To provide customer support and respond to your requests;
- To send you transactional messages and, where permitted, product and marketing emails (you can opt out at any time);
- To maintain, improve, and secure the Service;
- To comply with legal obligations and enforce our Terms.
3. How We Share Information
We do not sell your personal information. We share information only with service providers that help us run the Service, and only as needed:
| Provider | Purpose |
|---|---|
| Stripe | Payment processing and fraud prevention |
| Kyubi | Account creation, login, and license management for the extension |
| Cloudflare | Website and API hosting, and storage of opt-in/lead records |
| Email & analytics providers | Sending emails you have opted into and measuring website usage |
We may also disclose information if required by law, to protect our rights, or in connection with a business transfer. Each provider processes your information under its own privacy terms.
4. Cookies and Tracking
Our website uses cookies and similar technologies for essential functionality and basic analytics. You can control cookies through your browser settings. Disabling some cookies may affect how the website works.
5. Data Retention
We retain personal information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.
6. Your Choices and Rights
Depending on your state of residence (including under the Texas Data Privacy and Security Act and similar U.S. state laws), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain marketing. To exercise these rights, contact us at support@tier5.us. We will respond consistent with applicable law. You can opt out of marketing emails at any time using the unsubscribe link in those emails.
7. Data Security
We use reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Service is not directed to children under 18, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
9. Third-Party Platforms
Unfollower is not affiliated with Meta Platforms, Inc. (Facebook, Instagram), X Corp. (X/Twitter), or any other platform. Your use of those platforms is governed by their own privacy policies, which we do not control.
10. Changes to This Policy
We may update this Policy from time to time. Changes are effective when posted here with an updated "Last updated" date.
11. Contact
For privacy questions or requests, contact Vaughn Labs at support@tier5.us.